Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Calm Paw Haven ("we", "us") collects, uses and protects your information when you visit calmpawhaven.com or make a purchase from us.

Information We Collect

• Information you provide: name, email address, shipping address and order details when you place an order or contact us.
• Automatically collected: browser type, device information, pages visited and approximate location derived from IP address, used to improve our store.

How We Use Your Information

• Processing and delivering your orders, including order confirmations and shipping updates.
• Responding to your questions and support requests.
• Sending marketing emails only if you opt in — you can unsubscribe at any time.
• Analyzing shopping behavior to improve our products and website.

Sharing Your Information

We never sell your personal data. We share information only with the service providers essential to running our store — payment processors, shipping carriers and analytics tools — and only the minimum needed for them to perform their services.

Cookies

We use cookies to keep your shopping cart working, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though parts of the store may stop functioning.

Data Retention & Security

Order records are kept as long as required for accounting and legal obligations. We use HTTPS encryption across our store and restrict access to personal data to team members who need it.

Your Rights

Depending on your jurisdiction (including GDPR for EU residents), you may have the right to access, correct, export or delete your personal data. To exercise any of these rights, email us at calmpawhaven.shop@gmail.com and we will respond within 30 days.

Contact

Questions about this policy? Write to calmpawhaven.shop@gmail.com.